WEBSITE PRIVACY NOTICE

RENEWED HOPE COUNSELING CENTER, PLLC

renewedhopecc.com

Last Updated: 7/23/26

This Website Privacy Notice describes how Renewed Hope Counseling Center, PLLC (“we,” “us,” or “the Practice”) collects and uses information from visitors to our public website, renewedhopecc.com (the “Website”). This Notice applies only to the Website — it does not apply to the SimplePractice client portal or any information you share as part of receiving therapy services.

This Notice Does Not Cover Your Clinical Information

If you are a current or prospective client, the information you provide during intake, screening, or treatment — and any messages, records, or clinical information exchanged through the SimplePractice client portal — is protected health information governed by our HIPAA Notice of Privacy Practices, not this Notice. This Notice covers only your visit to our public website before you become a client, such as browsing our services pages or filling out a general contact form.

Information We Collect

When you visit our Website, we may automatically collect certain information through cookies and similar tracking technologies, including:

Your IP address and general (non-precise) location
The type of device, browser, and operating system you’re using
Which pages you view and how you arrived at our Website (e.g., from a Google search or a Facebook ad)
The date and time of your visit

If you submit a contact form or request information through the Website, we also collect what you provide, such as your name, email address, phone number, and the message you send.

How We Use Google Analytics and Advertising Tools

We use Google Analytics to understand how visitors use our Website (for example, which pages are most visited) so we can improve it. We may also run advertising campaigns, including on Facebook/Meta, to let people know about our services; if we do, an advertising tracking tool (such as a Facebook Pixel) may be present on our Website to help us understand whether our ads are effective.

These tools may share limited technical information about your visit — such as the pages you viewed or that you clicked through from an ad — with Google and/or Meta. This information is used for analytics and advertising purposes only. We do not use these tools to collect or share any clinical or health-related information, and none of this tracking operates on the SimplePractice client portal.

Your Choices

You can decline or limit cookies through your browser settings. This may affect how some parts of the Website function.
If your browser or device sends a recognized opt-out signal (such as Global Privacy Control), we will honor it with respect to advertising cookies on this Website.
You can opt out of interest-based advertising from Google and Meta directly through their respective ad settings pages.

Information We Do Not Sell

We do not sell your personal information for money. We also do not sell or share any health-related or other sensitive information collected through this Website or through our clinical services.

Third-Party Links

Our Website may contain links to third-party websites (such as our scheduling portal or social media pages). We are not responsible for the privacy practices of those third-party sites, and we encourage you to review their privacy notices separately.

Children’s Privacy

This Website is not directed at children, and we do not knowingly collect personal information from children through the Website.

Changes to This Notice

We may update this Notice from time to time to reflect changes in our practices or applicable law. The “Last Updated” date above indicates when this Notice was last revised.

Contact Us

If you have questions about this Website Privacy Notice, please contact us:

Renewed Hope Counseling Center, PLLC

281-238-5908

info@renewedhopecc.com